Crisp Team inbox is a powerful multi channel helpdesk that fits in your pocket. Join more than 300 000 businesses around the world. It’s the only shared inbox mobile app that integrates as many features right in your pocket.
A shared inbox tailor-made for mobile experiences
Willing to offer the best customer service experience whether you’re in front of a computer or on the move with your mobile phone? The Crisp team inbox has been designed to offer everything you need at your fingertips.
Manage your team inbox from your mobile phone
Used to have a shared inbox software on your computer? You can now have the same experience through our inbox made for teams. Everything has been included so you can manage your team inbox from your mobile phone. help articles, shortcuts, private notes and even audio or video calls have been integrated into Crisp Mobile Helpdesk.
Crisp is an all-in-one shared inbox software
Don’t get it wrong, Crisp still offers a free business chat app for B2B and B2C companies but not only. Using Crisp, you can centralize messages coming from WhatsApp, Emails, Line, Telegram, Phone Calls, Instagram, Facebook Messenger and much more. From your Crisp shared inbox, you can benefit from powerful features: CRM, Chatbots or even marketing automation. Everything in one app.
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- fix: Conversation list could stop updating when a visitor had no browser information
- fix: Original emails with an unusual date header could not be opened
- fix: Original emails sent as plain text could not be opened
- fix: Show error message when trying to save an invalid name in profile settings
- fix: Crash when switching website while the visitors list was updating
- fix: Use correct subtitle for empty visitors placeholder
- fix: Crash when returning to a conversation holding a translated message with a link preview
- fix: A translated message no longer hides the link preview it was sent with
- fix: The {{ email }} macro in shortcuts was inserted as an empty string
- fix: Toasts could not be swiped away on iOS 26
- fix: Crash when opening a conversation with a quoted right-to-left message
- fix: Arabic letters were drawn disconnected inside quoted messages
Version 6.9.1
The developer, Crisp IM SARL, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
Contact Info
Identifiers
Data Linked to You
The following data may be collected and linked to your identity:
Contact Info
Identifiers
Privacy practices may vary based, for example, on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More