It’s all about how your profile is optimised. Your pics your prompts and your conversations. I never used paid version and still I used to get 5-6 matches aper week. Platform did its job well but we humans have become very choosy considering the options we get on a weekly basis. There were multiple instances where a girl to stop chatting or I used to stopping chatting with a particular girl just because I got new matches and the cycle continued. It also overwhelmed me as user with so many choices where conversations mostly were shallow and the person in front would also get multiple matches per day or per week. Cannot blame them as we are now used to doomscrolling and multiple options where we have lost ourselves. Unsure about how will I survive in the relationship game with this scenario. Taking a break from this.

My overall experience with the app was great, good interface, genuine connections, and value for money subscriptions. However, it all changed the day when I got banned from the app for no reason (I know this as I did not uses the app for almost a month) and the support team failed to provide me with an adequate reason. I understand that the app values and respects everyone’s privacy but I deserve transparency in terms of the reason for the ban, “has someone reported me?”, “was I banned because I did not use the app for a few weeks?”, “what terms of use did I violate, if any?”. Moreover, upon making an appeal through the app, I get a bot generated generic reply that “the account was banned because I violated the terms of use of Hinge” for which, I demanded an explanation and from this point onwards, the communication from Hinge’s end just stopped. I tried to reach out multiple times to resolve the issue but the Hinge team seems to be unbothered and doesn’t value their paid members’ values. Best part, I paid for a one year subscription and never got a refund for something I did not use fully. I can’t say I won’t recommend this app as it is still better than any other dating app in the market but I want everyone to beware and never trust the app with paid membership. QUITE A DISAPPOINTING EXPERIENCE!

Please know this, I invested my hard earned money to find love, and apple has rejected my refund request, I’ve lost a really huge sum of money because and it was not even my fault, in addition you’re not even willing to tell me what exactly is my fault besides giving me vague answers with regard violation of one or more policies. I’m really sad, and feel helpless, because it was very difficult for me to arrange this kind of money, I trusted your services, and now i lost money, and the faith that I’ll ever find someone. If you’re any humanity left in you don’t make fool of innocent people who actually come with trust and hope to find love. I feel like such a waste and waste of time, because I don’t even know what is my fault that led this action. I must say it has disheartened me immensely. I don’t know if you understand the pain behind this message or not, but it took me three year after a horrible breakup to find courage to date again, and that’s when I trusted your services, and that’s what you give for loyalty and hope to people who look for something genuine and award with a disinterested AI generated response. Please understand people who use your services are mostly vulnerable and innocuous, and for few dating apps because the last hope to have faith in love.I don’t wish bad for anyone.

One of the worst app ever used they banned me for no reason Disappointing and Frustrating Experience I had high hopes for this dating app, but it turned out to be a complete letdown. First, the interface is clunky and confusing, making navigation a chore. It took me forever to figure out how to adjust my preferences, and even then, the settings didn’t seem to make much difference. The matching algorithm is a joke. I was consistently matched with people who had nothing in common with me, despite my detailed profile and preferences. Worse, many profiles seemed inactive or fake, which made me feel like I was wasting my time swiping endlessly. Customer support is almost nonexistent. When I reported suspicious accounts and bugs, I got generic responses that didn’t address my concerns. It feels like the developers don’t care about user feedback at all. To make matters worse, the app constantly pushes you to pay for premium features, but even those don’t offer much value. The “boosts” and “super likes” barely improved visibility, and I felt like I was being scammed into spending more money. Overall, this app feels like a cash grab with little regard for creating genuine connections. I wouldn’t recommend it to anyone. Save your time and try a different platform.

I've been using this app for years, and I never had a problem of being a user of it, and I have been always respected to otherwise on this app and made other users that they are safe. I don't know. Wrong happened. They just banned me without any reason and now I am not able to use this app and remove my band. I have a field for it. But this app does not listen to you at all, and I don't know why is this doing to users? Uses of this app. Some of my friends also just got banned without any reason there are people who are getting banned in India. Art21 know why must be a problem with algorithm. I all I ask for Hinge team to go and check how this app is working. And there should be a way so that any user can remove to use this app again

I am extremely disappointed with Hinges handling of my account though I’ve been using their membership for more than a year. My initial account was banned without a clear explanation, and despite multiple attempts to appeal the decision, I have been met with vague responses and no concrete information about what led to the ban. I fully understand the importance of adhering to guidelines, but Hinge has not provided any real opportunity for me to address or resolve the issue.I have made several genuine efforts to communicate with Hinges support team, outlining my willingness to comply with their standards and seeking clarity on what went wrong. Unfortunately, Hinges customer service has been unhelpful, and their decision-making process lacks transparency. As someone who believed in the platforms mission to ****** meaningful relationships, this experience has been incredibly frustrating.I strongly advise potential users to be cautious, as Hinge offers no clear recourse if your account is banned, and their customer support provides little to no assistance in resolving issues. Please remove my ban!

Imagine your Hinge X subscription expired and you haven’t renewed because well it’s just too expensive. Hinge gets a whiff of this and throws an offer on screen - 50% discount on 1 month membership. You get excited and try to complete the payment because they coerce you with a limited time only clause that ends within an hour and boom after authenticating the purchase, and the pop up for payment appears it goes down the drain saying “cannot connect”. You curse your internet and the phone and try multiple times for the same thing to repeat.As any aggravated customer would do, you reach out to their support and send all the screenshots asking if they can fix the bug and offer the same deal cause hey I was willing to pay! But Jennifer on the other side responding to my email says “oh sorry we’ll send you generic responses apologising for the trouble but can’t offer the same in any way”. Seriously Hinge? Can you not fix a bug and offer the deal that someone is willing to pay when it’s your platform that kept crashing?

I am extremely disappointed with Hinges handling of my account though I've been using their membership for more than a year.My initial account was banned without a clear explanation, and despite multiple attempts to appeal the decision, I have been met with vague responses and no concrete information about what led to the ban. I fully understand the importance of adhering to guidelines, but Hinge has not provided any real opportunity for me to address or resolve the issue.I have made several genuine efforts to communicate with Hinges support team, outlining my willingness to comply with their standards and seeking clarity on what went wrong. Unfortunately, Hinges customer service has been unhelpful, and their decision-making process lacks transparency.As someone who believed in the platform’s mission to meaningful relationships, this experience has been incredibly frustrating. Hinge offers no clear recourse if your account is banned, and their customer support provides little to no assistance in resolving issues. Please remove my ban!

Met him on Hinge… our bios barely matched, like, accidentally. We started talking in between our crazy healthcare shifts (I’m a night owl, he’s an early bird). I was new in the city, he’s a local—naturally, we switched to Instagram and flirted/texted for a week or two.Fast forward: I’m ranting about hating the city, he’s sick on a weekend… and what does he do? Shows up anyway. Dinner. Movie. Hand-holding. Love at first sight. 💘 The next day? He proposes. Yep. I got a tattoo of his name. And we’re planning to get married. All of this in three weeks of texting.Different states, religions, cultures… basically all odds against us—but somehow Hinge made it happen. If you want your life to be wildly unpredictable and full of instant-love plot twists, 10/10 would recommend.

I am extremely disappointed with Hinges handling of my account. My initial account was banned without a clear explanation, and despite multiple attempts to appeal the decision, I have been met with vague responses and no concrete information about what led to the ban. I fully understand the importance of adhering to guidelines, but Hinge has not provided any real opportunity for me to address or resolve the issue.I have made several genuine efforts to communicate with Hinges support team, outlining my willingness to comply with their standards and seeking clarity on what went wrong. Unfortunately, Hinges customer service has been unhelpful, and their decision-making process lacks transparency. As someone who believed in the platforms mission to ****** meaningful relationships, this experience has been incredibly frustrating.I strongly advise potential users to be cautious, as Hinge offers no clear recourse if your account is banned, and their customer support provides little to no assistance in resolving issues. Please remove my ban!