In love with the app and the features and was a pro user. However, once the captions are set and the video is exported, the resulting video has very blurry captions and the overall video qualities is also deteriorated. Please fix. I have currently suspended my membership.

so i was impressed with this tool and signed up for monthly Pro subscription…almost 30 days now they suddenly stopped producing my content..for every video it is asking me to wait for 360 minutes..i was like what the ff..so i reported the issue to their team…and they said they have no idea why such issue has come up and advised me to wait as they are reporting to their tech team…now after 6 hours of wait i requested for update on my issue..so what they say..their team has did this deliberately so user like me who signed up for Pro plan can upgrade and signup for Max Plan ..see how cheat they are…how can they force someone..to buy upgraded plan..and so smartly they stopped processing videos creation by putting a delay time of 360 minutes… so guys dont be fool and never buy annual subscription..after a month you will face the same situation which i am facing now…so now i am cancelling my monthly subscription. Goodbye you cheat.

The app is great. Pretty easy to use and so far one of the most useful one after chatgot in AI evolution. While it give us all the functionality, you guys should build for some features like:1. Different fonts and different sizes clubbed together in a frame like podcast trailers these days.2. Since every reel requires suspence and attention span to hold, some auto sfxs like riser and all should be included and kept as optional.3. Alot of Indian context is missing while collecting images. 4. Video b-rolls is a big ask. But if you are building the future, pls do.5. Export to Adobe collaboration should happen soon.6. Option to manual edit in AI Edit feature.7. The creators and dub is as competitive in the market. How can I build my own model for individual use?8. Desktop version lacks a lot of functionality as compared to phone.Will you be launching full episode edit feature as well in the coming future?Also, nothing harsh against the product you are building. Crazyyyy the app is. All the best ♥️🤜

I am paying for a Captions subscription, yet I still cannot properly use one of the main features I need: background removal.When I first edit a video, the background removal can work perfectly. But after closing the app and reopening the project, the cutout becomes inaccurate, starts detecting objects behind me, and ruins the entire edit.I have contacted support multiple times. Finally, I was specifically told that the problem was fixed and resolved, that I could continue editing, and they thanked me for contacting them.But nothing is fixed. The exact same problem is still happening.What makes this especially frustrating is that this is a paid subscription. I am spending money on this service but cannot reliably use the feature I am paying for. I have also wasted a lot of time repeatedly editing videos only to have the background removal ruined again.If an issue is still happening, please don’t tell paying customers that it has been “resolved.” At this point, I don’t understand what I am paying the subscription fee for.