Kappahl

  • 2.5
    out of 5
    158 Ratings
  • No switch to other languages then Sweden

    kvantasanta

    No chance to switch app to English or Poland (where I’m from) despite the app requested my location. The interface is in Sweden & I can do nothing to switch it in the settings. So the app is completely useless

  • Very good shop with crap app

    marcinfirewater

    If there is any problem with the payment, you cannot come back to your basket to try again. Your transaction dissapears and you need to go through all proces again! Frustrating when you are buying 20 items...

  • No way to login as a Polish customer. Miss information

    serjjkklkkk

    This is so stupid.. they advertise everywhere in Poland to use the app, but you can’t even login as a Polish customer. SHAME on marketing and R’n’D department. Hire some QA team to test the application UX related to authorization.

  • Payment failure

    nailyGB

    Bad end experience!Doesnt allow to pay via blik-the payment, even if it’s successful, is not registered and the basket is empty.When the payment is unsuccessful or in progress, also the basket dosappears.

  • Only allows account in Sweden

    E.Skr

    This app is advertised at Kappahl stores in Poland yet it won’t let me sign in with my Polish credentials. This app is only good for Sweden. The most useless app as there isn’t another Kappahl app for other countries!! So frustrating!!!

  • Wrong location

    payersis

    I’m in Warsaw, and everything is in Swedish. Can not change location or language. Trash.

  • Bad user experience

    MJWT14

    App fails when I want to pay for my order and have to start again and again.

  • Problem with location

    wiciaki

    I’m in Poland and the app thinks I’m in Sweden so I can’t register with the polish phone number. What a waste of time. Do not recommend.

  • You cant switch regions

    very sad user of this app

    App was set for Sweden and I couldn’t change the region even with location allowed. One of the worst experiences ever, even shop staff was surprised and had no clue how to help

  • Does not let me to log in

    ggggggggajjjja

    I am Polish and it only allows Swedish customers. Unable to log in with my correct details