i LOVE instagram but it is starting to feel like a chore, the last few updates turned it into a business money making platform that is linked too closely to fcbk (my opinion only)... i get the same feeds on both apps & way less likes & followers on instagram than on fcbk... yet i persevere as i always loved the idea of sharing images as the primary source with txt & #’s forming a secondary part... it is all changing into a yet another platform that one needs to maintain when it was not set to be about making money only, but was about sharing experiences whilst giving the developers a decent income 😱 feeling disappointed, yet giving 3⭐️s as i still love the original concept of instagram 🙌🏼

This is honestly the WORST app and the WORST customer support I have ever experienced.I have been trying to recover my Instagram account for over two weeks. I have had this account for years, and I still cannot get it back. I have tried contacting Instagram through email and through the app, but I get absolutely no useful response or feedback.I no longer have access to the old phone number connected to my account, so I cannot get through the verification process. I have tried email verification, selfie video verification, and verification through friends — multiple times. NOTHING WORKS.There is no way to contact an actual person who can help. I keep going through the same useless recovery processes over and over again, with absolutely no result.What makes this even more frustrating is that with other apps and services, I can usually recover an account I have had for years within a few hours when I can prove that it belongs to me. With Instagram, NOTHING works and nobody seems to care.I honestly do not understand how a platform this big can have such an unbelievably terrible support system. It feels like Instagram simply does not care about its users or their accounts. There is absolutely no real effort to improve the support or make account recovery actually work when the automated options fail.This is the worst customer support and one of the worst app experiences I have ever had. Two weeks of trying everything, getting nowhere, and not even being able to speak to a real person is completely unacceptable.Instagram seriously needs to fix its support and account recovery system because right now it is absolutely useless.

l used my main Instagram account daily for many years (around 9 years) - it was one of my favorite apps. I never broke any rules and never received a single warning. About 2 weeks ago, while I was still actively using my main account, I created a second one for my small business I was planning to start, which is something Instagram allows. A few days later, both accounts were suddenly disabled I submitted two appeals for my main account with my government ID to prove it's mine and iam real person, but both appeals on my main account were denied. I've been disabled for a week and tried Meta's support system every day - no reply. This has been an extremely frustrating experience from a platform I have always used responsibly and trusted. I hope I will be able to get back at least my main account.

At this point, your only saving grace is that there isn’t an app popular enough to replace Instagram – not yet, anyway. It’s getting worse and worse with every update. The amount of adds, suggested posts and bots is unbearable. Users can’t turn the sound off in those video posts you’re pushing, so I personally just stopped scrolling through my feed – it’s not worth it when it keeps turning my music off every 15 seconds and blasts whatever “suggested” content you’re shoving down my throat on full volume when I’m just trying to see what the people I actually follow are up to. The new UI is terrible, the comments threads either don’t load or load in random order. The actually useful stuff (like responding to specific messages) isn’t available to everyone for whatever reason. Just stop. You’re doing it wrong.