Bonjour RATP, l’application n°1 sur les transports en commun en Île-de-France.
Planifiez vos trajets, vérifiez le trafic en temps réel, achetez vos titres et découvrez toutes les alternatives de mobilité autour de vous - métro, RER, bus, tram, Transilien et vélos en libre-service.
Vos itinéraires sur tous les réseaux.
Métro, RER, bus, tramway, trains Transilien SNCF, Optile… Où que vous soyez, Bonjour RATP trouve le meilleur trajet pour vous déplacer dans toute la région.
Des trajets qui s’adaptent à vous.
Personnalisez votre recherche en fonction de vos préférences :
- Évitez certaines lignes ou stations
- Privilégiez vos modes préférés (métro, RER, Transilien, Bus…)
- Réduisez les correspondances ou favorisez les trajets accessibles.
Parce que chaque Francilien a sa façon de voyager.
Trafic en temps réel et alertes personnalisées.
Consultez l’état du réseau en un coup d’œil et recevez des alertes en temps réel en cas de perturbation sur vos lignes favorites en Île-de-France.
Tous vos titres dans la poche.
Fini les files d’attente ! Achetez les titres suivants dans l’application et retrouvez-les directement dans votre iPhone ou sur votre passe Navigo :
- Navigo Mois
- Navigo Semaine
- Navigo jour
- Tickets Métro-Train-RER
- Tickets Bus-Tram
- Tickets Paris Région Aéroports
- Titres spéciaux (Fête de la musique, Forfait antipollution...)
- Forfait Paris Visite
Toujours à l’heure.
Consultez les horaires des prochains passages en temps réel sur toutes vos lignes. Ne ratez plus jamais votre métro, votre RER ou votre Transilien. Un incident sur vos lignes ? Grâce aux alertes vous serez immédiatement informé et l’application vous proposera une alternative.
Parlez et partez ! (Beta)
Dites simplement où vous allez, et Bonjour RATP s’occupe du reste. La recherche vocale rend vos déplacements encore plus simples.
La mobilité douce intégrée
Envie de pédaler ? Trouvez et réservez un vélo Vélib’, Lime, Dott et Voi en quelques secondes pour des trajets rapides.
Pourquoi choisir Bonjour RATP ?
- Couverture complète sur toute l’Île-de-France
- Itinéraires personnalisables selon vos préférences et vos habitudes
- Trafic et alertes en temps réel
- Tous les titres et forfaits directement dans l’application
- Tous les vélos en libre-service disponibles
- Interface fluide, claire et intuitive
Pour plus d'informations sur nos services, n'hésitez pas à nous contacter par email à clients@bonjour-ratp.fr
Source application n°1 sur les transports en commun : Classement Mediametrie // NetRatings Avril 2026.
This app is so easy to use, accurate (e.g., when next train is coming), has real-time updates (e.g., line closures due to strikes - and there are so many! - or construction), etc. Two of my *favorite* features? Because this app is made by the RATP itself (i.e., real locals on the ground), it knows how critical it is to tell you not only which metro stop to use, but also precisely which of the many numbered exits at such metro stop to use, and which metro cars (e.g., front, middle, end of the train) you should choose in order to be closest to said exit upon arrival. For example, at a HUGE and complicated station like Chatelet, where multiple lines meet, and different exits can themselves be several minutes’ walk apart, this is verrry useful to know. Also, you can buy tickets and top up metro passes (I believe you need to first *have* a rechargeable metro pass to do either task) on the app itself - so convenient! I’ve spent tons of time in Paris as both a temporary resident and a tourist since the ‘90s (the days of using my Paris Par Arrondissement and my paper(!) Carte Orange to get around) - this app is a revolution!
Such potential but bugs bugs bugs
NYCNicolas
Was so hopeful this would solve Paris transport woes and avoid the cute and ubiquitous yet annoying paper tickets. UPDATE - the system detected that the tickets weren’t actually issued and automatically refunded both charges. Increasing my rating to 4 stars now and relieved that this worked out correctly - still not 5 due to confusion on what was going on and login quirks but much less of a problem than I thought. Relieved! Old review : Unfortunately I lost 8.60€ because I swiped or clicked something wrong and it didn’t immediately add the new transit card to my Apple wallet, and my daughter lost 2.15€ because she is too young to have a payment card on her phone (she’s 12 and paid for her ticket using Apple Cash). The app asked for multiple email addresses in different places and doesn’t keep a purchase history in the app. Be careful with this app- make sure you’re somewhere with a good internet connection and take your time following the steps the first time. And make sure there are no typos in your email address for the receipt since it doesn’t automatically fill this field for you. I think once you get it set up the first time it will be fine for subsequent uses but kind of bizarre that it takes your payment before the transit card is properly set up since that’s the step that failed for me on two different phones for two different reasons. Also should just use one email address throughout and auto-fill it to avoid typos.
American tourist should avoid
4realJC
If you travel into Paris as an American, avoid the subway and bus system and the Navico card usage. They’ve intentionally made the system, when translated to English, fault and not provide the indicated service. I purchased 10 tickets at a kiosk. I charged all 10 with additional trips. Then we went to the entryway from the louvre to travel into the city. At the entry, gates were all open, not working as they should. We placed all our 10 cards onto the indicated area and went inside. Approx 10 feet inside, a transit person stopped us and scanned our tickets. Telling me that none, NOT ONE!, of the tickets had value. In addition I was being charge $70 euro each as a penalty. I had receipts for all the charged transit cards and the trips purchased. This did not matter. She would not allow us to pass at all. She fined us and threatened us with arrest if we continued to object. She indicated “Americans” twice in our conversation as uncooperative. I asked for a supervisor and was rejected. And if I didn’t pay onsite she treated to confiscation of my passport. Not once did any of the other transit persons check anyone else coming through. They had three others posted at this location. This was an outrageous event. Totally offensive as there was no common sense used. I have tried to reach out to support or a supervisor but there does not seem to be a system to address this. Looks like it is typical.
Ответ разработчика
We are sorry for this bad experience. We invite you to contact the customer service of the transport operator who issued the fine (indicated on the penalty receipt) and for Louvre station it was probably RATP : please call 📞 3424. If you receive a refusal or no response, you may contact the RATP mediator : https://www.ratp.fr/mediateur 🙏 Tom
Best public transit I’ve experienced in the world
phlegminism
As an American traveler, Paris has the best public transportation I have experienced in my life. This app made it very easy to get started. The first step was buying a pass and loading it into my apple wallet. I only had trouble getting the apple wallet pass to work once. Otherwise, there was a train or bus stop on nearly every block in Paris which could take me anywhere I wanted to go in the Paris area. Most of the signs had English translations along with the French. This was an amazing experience which made it easy to see as many landmarks, museums and shopping areas as possible each day I was in Paris. The transit is so good it even made me consider moving to Paris. It was very safe, people were always polite, the trains/buses and stations were clean. I even saw people carrying luxury handbags worth several thousand euro on the train, an indicator of how little crime there is. This will forever change my outlook on trains and buses in cities around the world. I am so grateful for the experience I had in Paris which was only possible because of the public transportation.
Ответ разработчика
Thanks for your message 🌞 Tom
Nous mettons un point d’honneur à vous proposer des mises à jour et correctifs fréquents pour vous accompagner au mieux dans tous vos déplacements.
Nous avons apporté des améliorations sur l’accessibilité de l'application.
Vous pouvez toujours acheter et valider vos titres de transports avec Bonjour RATP sur votre iPhone ou sur votre Apple Watch.
A bientôt sur votre app Bonjour RATP !
Версия 11.17.0
Разработчик RATP Smart Systems указал, что в соответствии с политикой конфиденциальности приложения данные могут обрабатываться так, как описано ниже. Подробные сведения доступны в политике конфиденциальности разработчика .
Данные, используемые для отслеживания информации
Следующие данные могут использоваться для отслеживания информации о пользователе в приложениях и на сайтах, принадлежащих другим компаниям:
Данные об использовании
Связанные
с пользователем данные
Может вестись сбор следующих данных, которые связаны с личностью пользователя:
Геопозиция
Контактные данные
Пользовательский контент
Идентификаторы
Данные об использовании
Другие данные
Не связанные
с пользователем данные
Может вестись сбор следующих данных, которые не связаны с личностью пользователя:
Диагностика
Разработчик может использовать различные способы обработки конфиденциальных данных в зависимости от таких факторов, как Ваш возраст и функции, которыми Вы пользуетесь. Подробнее
Универсальный доступ
Разработчик пока не предоставил сведений о функциях универсального доступа, поддерживаемых в этом приложении. Подробнее
Информация
Продавец
RATP Smart Systems
Размер
205,8 МБ
Категория
Навигация
Совместимость
Требуется iOS 17.6 или новее.
iPhone Требуется iOS 17.6 или новее.
iPad Требуется iPadOS 17.6 или новее.
Apple Vision Требуется visionOS 1.3 или новее.
Геопозиция
Это приложение может использовать данные о Вашей геопозиции, даже если будет закрыто. При этом может сократиться время работы от аккумулятора.
Языки
английский и еще 6
английский, голландский, испанский, итальянский, немецкий, португальский, французский
