I’ve been a paid Camcard user for nearly ten years. They changed to a subscription format which I chose not to participate. I later added Camcard for Salesforce which is a subscription service. I moved my business to a different CRM but forgot about the subscription. I’ve contacted Camcard 5 times through their support and email channels to attempt to move my Salesforce subscription to the premier. I have had zero response from them regarding this. I have received 3 marketing emails which is frustrating. Good product, but just don’t rely on their service.

Overall I am pleased with this app and it makes life easier by hooking up to Salesforce. The only problem I have with the app is when it doesn't scan the account correctly. It's understandable since there are too many card formats. However, when you're correcting the account name or entering the account name, the app frequent tells you that your network connection isn't working so please try again later....sometimes it does this after every entered note. It's very annoying. Correct this and you've got a solid 5 star app!

Works well. Only problem it doesn't have option to save w/out posting to SF and you cannot import previously scanned cards in its sister app camcard scanner. Easy to fix these. Looking forward to the new version with these capabilities.

I am spending money on an App that crashes, camera will be a black screen quite often. This app has significant problems on issues that should be minor fix. This app would be greatly beneficial for my work; however I am spending more time watching a black screen, opening and closing the app then I would to just enter into sales force on the web. Please get this corrected or I am canceling my subscription.