A study highlights that discriminated-against consumers are more inclined to turn to AI-based recommendations rather than human advice. The fear of being judged or experiencing a feeling of embarrassment can lead to the use of AI. If AI systems are themselves biased, they risk amplifying the discrimination that consumers were trying to escape. What should […] … learn more→
Tag Archives: Algorithm aversion
Victims of discrimination choose AI-based recommendations over human advice
As the status quo shifts, we’re becoming more forgiving when algorithms mess up
New inventions — like the printing press, magnetic compasses, steam engines, calculators and the internet — can create radical shifts in our everyday lives. Many of these new technologies were met with some degree of skepticism by those who lived through the transition. Over the past 30 years alone, we’ve seen our relationship with the internet transform […] … learn more→