Booked Oneway Cab for an outstation trip recently, and I’ve also used their one-way service twice before. Every time, the experience has been really good. The cabs were clean and comfortable, and all the drivers were polite, friendly, and professional. I’ve even recommended Oneway Cab to several of my friends, and they have also had a great experience.Just one small suggestion: it would be really helpful if there was an option to book the return journey while making a one-way booking. That way, customers can plan both sides of their trip in advance, have a hassle-free experience, and enjoy their trip without worrying about booking the return ride separately.

I’ve used their one-way cab service several times recently, and the experience has consistently been very good. The cabs arrive on time, the service is reliable, and the overall booking and travel experience is smooth and hassle-free.I also appreciate that their fares are budget-friendly, making the service a great value for money. Their 24/7 customer support is helpful whenever assistance is needed. Based on my repeated experience, I’m very satisfied with the service and would definitely recommend them to anyone looking for an affordable and reliable one-way cab service.

I am extremely disappointed with the booking experience. After booking the intercity ride, I found out that the vehicle was CNG and that the luggage allowance was limited to just one bag. I immediately contacted customer support—within 45 minutes of making the booking—to request an upgrade to a more suitable car.Unfortunately, the app does not provide any option to upgrade the vehicle. The support representative simply suggested that I cancel the existing booking and make a new booking. The ridiculous part is that I would then have to pay a cancellation fee for something that could easily have been resolved by allowing a vehicle upgrade.This is an intercity ride scheduled for the next day, and I contacted support well in advance. Yet, instead of helping with a simple vehicle upgrade, I am being asked to cancel and incur a cancellation charge.This is extremely poor customer service and an unnecessarily rigid booking system. Customers should not be penalized for requesting a reasonable change shortly after booking, especially when the journey is still the next day.Very unsatisfactory experience. The upgrade option should be available in the app, and customers should not be forced to pay a cancellation fee simply because the required vehicle type cannot be changed.

I have been using the one way cab from Vadodara to Ahmedabad and return trips mostly to catch up flights and dropping off to home. But this time the cab driver was so arrogant in terms of not understanding my simple and humble request in favour of oneway cab only which i made to him very politely for dropping me to my home with shortest route than what is being showed on map but the driver doesn’t have his own mind but only following what map is showing. The driver was so arrogant that he said i will only follow maps on screen and was not ready to listen, so i called up the call centre. I called the call centre and the call centre guy was more stupid than this driver, not ready to understand the request and telling me about company policy, traffic on my suggested route blah blah blah and while having this discussion our car was on halt for more than 20 minutes which must have costed on petrol or diesel for sure but the one way cab guy was dedicatedly telling me about company policy and blah blah blah. Glad to know that your company staff is so stupid and insensitive naturally or must have been trained with tons of efforts. Or may be your great efforts in hiring such high caliber stupid staff. First time i witnessed that when you’re talking about advantage of a cab company and they don’t want to hear and are just bragging about policies. If i would have been talking about my personal benefit only then a cab company justifying their stupid statement or policies is acceptable but here the situation was irritating me talking about a company benefit and they are so stupid that they just can’t accept it. Good to go one way cab with your policies and stupid staff. keep loosing customers with your insensitive crew, driver and back office. High time for a company to relook into your values or else it doesn’t take much time for a company to fall when your goals are not customer focussed.