It’s fine to be punk, but don’t expect the financial rules to change.
Articles on Hospitality
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Positive reviews matter, but they do not tell the whole story.
Far from being ‘soft’ skills, knowing what people need and when is a strategic necessity for businesses.
Nearly three-quarters of tourism professors are white, a recent analysis found, and nearly half are white men.
Protecting retail workers from abuse is a growing challenge. But a new study and a past trial suggest three little words on a badge can nudge customers to be nicer.
A fire destroyed the South’s largest surviving antebellum mansion – exposing the tensions between history and profit.
The cost of running a pub has risen dramatically.
As one chef put it: ‘Free steak dinners don’t pay my rent or stop my boss docking pay for smoke breaks.’
The government is ‘going for growth’ in tourism. But New Zealand already struggles to serve current visitor numbers, and enrolments in training courses have plummeted.
This hospitality course bridges the gap between theoretical knowledge and real-world skills.
Lewd customers, backstabbing co-workers and managers making unrealistic demands can take a toll.
Vacationers like gathering on social media to discuss their trips – like, really enjoy it. The travel industry should take note.
Our study finds media reporting uses words that infantilise women, plays up the importance of celebrity aggressors and under-reports agression by female perpetrators.
From wood panelling to preserved smoking rooms, these five pubs are worth a visit.
To remain competitive, hospitality companies must establish more attractive work environments by fostering positive workplace culture and incentivizing employees to work.
A Miami nightclub owner and restaurateur has been adding star power to his class on entrepreneurship and hospitality.
Too much virtue language in a listing can cost an Airbnb host nearly $5,000 a year.
Will the hotels of the future involve fewer front desk clerks and more automated service? A hospitality expert who has written a new book on the subject weighs in.
With big events drawing a growing share of of tourism dollars, F1 offers a potential glimpse of the travel industry’s future.
Will you be happy to pay different prices at different times?
Top contributors
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Associate Professor of Sociology, Wayne State University
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Chair & Professor of Department of Tourism, Hospitality and Event Management | Director of the Eric Friedheim Tourism Institute, University of Florida
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Vice Chancellor Fellow, Northumbria University, Newcastle
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Associate Professor of Hospitality and Technology Innovation, University of Wisconsin-Stout Polytechnic
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Professor of Food and Beverage Management, Cornell University
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Reader in Sociology, Loughborough University
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Professor, History, University of Guelph
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Professor of Law and Associate Dean of Graduate Studies and International Affairs, Robert H. McKinney School of Law, Indiana University
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Associate Professor of Recreation, Park, and Tourism Management, and Anthropology, Penn State
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Research Fellow, The University of Melbourne
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Professor, American University of Beirut
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Associate Professor in Forensic Psychology, University of Sydney
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Professor of Regional Economic Development, Northumbria University, Newcastle
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Associate Professor, University of Technology Sydney
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Professor, Hospitality Finance, Director, Food Decisions Research Laboratory, Penn State