- Lecturer in Marketing and Service Management, University of Canberra
Dr. Marjan Aslan is a Lecturer in Marketing at Canberra Business School, University of Canberra. Her research focuses on technology-based service delivery, service technologies (e.g., service robots, immersive technologies, etc.), and AI-enabled service agents (e.g., AI-enabled frontline employees, AI-driven service robots, chatbots, virtual agents, and cobotic teams). She is interested in psychology of technology usage and investigates factors influencing consumers’ and frontline employees’ experiences, perceptions, and behaviour in different technology-based service settings.
Experience
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–presentLecturer in Marketing and Service Management, University of Canberra
Education
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2013University of Canberra, PhD in Management
Contact Marjan for
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- Research supervision
- Location: Canberra, Australia
- LinkedIn: marjan-aslan-90769037?utm_source=share&utm_campaign=share_via&utm_content=profile&utm_medium=ios_app
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