We are not ready for AI more intelligent than ourselves. Here’s why.
- Michael J Crouch Chair in Innovation, School of Management and Governance, UNSW
Automation is set to put a lot of people out of work - but machine learning could help them find their next career.
Business Briefing: when robots and customers meet
The Conversation17.8 MB (download)
Customers might prefer digital robots who don't judge for now but physical robots with empathy may be the customer service workers of the future.
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