Matthijs Meire

Dr. Meire teaches several courses in the advanced MSc in Big Data Analytics program, including Business Reporting Tools, Natural Language Processing and Customer Service and Complaint Management. Furthermore, he teaches courses at both the bachelor and master level of the Grande Ecole program. His courses mainly relate to business analytics, social media analytics and customer service.

He has published in leading international peer-reviewed journals related to marketing (Journal of Marketing) and information systems (Decision Support Systems) and has presented on various international conferences. Likewise, his research focuses on the intersect of marketing analytics, marketing modeling and information systems, with special research interest in the business value of social media, the dynamics of user generated content and analytical CRM.