In a new report, the Productivity Commission recommends building on our existing laws to regulate AI, before adding new ones.
Articles on Consumer data
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Customer data has become a valuable asset for businesses. But privacy laws need to be clearer about what happens to this information when businesses go into liquidation.
There has been quite a bit of research on online product reviews that try to sway consumer sentiment, but new research looks at reviews that are instead a form of entertainment.
A new ACCC report shows 74% of Australians are uncomfortable with their personal data being shared or sold. Yet this is happening every day, and the privacy law isn’t being enforced.
Loyalty schemes can significantly undermine firms’ ability to identify and target their competitors’ customers.
We’re being tracked, targeted and profiled by businesses and data brokers. A new report on consumer data handling shows we need an urgent update of privacy laws.
If the VR industry is to experience the kind of growth that will make it worthy of the billions of dollars that have been invested in it, we need to view the metaverse as public infrastructure.
UK retailers had a happier Christmas than expected, but consumers are changing how they shop due to the rising cost of living.
Since its inception, Mountain Equipment Co-op has collected information on every single transaction of each of its five million members. In the current digital economy, this data is a goldmine.
Top contributors
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Associate Professor, Faculty of Law & Justice; Lead, UNSW Public Interest Law & Tech Initiative, UNSW
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Professor, Management Information Systems, Simon Fraser University
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Professor of Retail Studies, University of Stirling
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Sarofim-Rock Professor of Business Administration, Harvard University
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Associate Professor, Institute of Communication, Culture, Information and Technology, University of Toronto
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Associate Professor, Faculty of Business and Economics, University of Melbourne, The University of Melbourne
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Associate Dean of Research and Doctoral Programs at Fox Business School, Temple University
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Senior Lecturer in Marketing, University of Auckland, Waipapa Taumata Rau
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Retail Academic Researcher, Business School, University of Sydney
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Senior Lecturer in Business Information Systems, University of Sydney
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Professor of Economics, Monash University