It’s fairly common for managers to intervene to help sales staff, but they have to balance competing duties.
Articles on Sales
Displaying 1 - 20 of 26 articles
The consumer watchdog has warned retailers it will be on the lookout for a range of misleading sales tactics, from fake countdown clocks to hard-to-read fine print.
The Chinese e-commerce platform has emerged as a major player in the market. Critics claim its ultra-competitive pricing relies on unfair practices. Yet its success stems from a powerful business model.
China’s version of TikTok, Douyin, and its biggest social media app, WeChat, are transforming reading in China – with more influence than BookTok.
There’s no specific ban on adding fees to an advertised price before checkout – also known as drip pricing. But the practice can fall foul of laws that prohibit misleading conduct.
Retailers leverage our ‘fear of missing out’ to encourage us to buy more. As a shopper, it’s important to design a strategy that serves your own best interests.
Australians are expected to spend almost $70 billion this Christmas but this doesn’t mean we all need to blow our budgets over the festive season.
Chronic uncertainty in B2B sales can cause mental health problems. These psychological risks need to be handled like any other workplace hazard.
Boxing Day has its origins in the Middle Ages and had nothing to do with post-Christmas sales. It is facing further change with the popularity of online shopping.
Their popularity can’t be explained by the nostalgia of baby boomers or superior sound quality. So what’s going on?
Our relationship with money is complex – but when it comes time to indulge or resist the sales, a few tricks can help your spending.
Ash derided women’s liberation as “that foolishness” – but her success story is very feminist.
A new study found that sales went down when salespeople conveyed emotion during their pitch – including expressions of happiness.
The more we buy, the more we throw away.
Which candies count as candy in the eyes of the tax law? The answer often depends on one ingredient.
Most people consider themselves canny shoppers – but we’re all human.
It’s easier to make the list than you might think.
We should remember past disasters - such as the 1939 Black Friday bushfires in which 71 people died - and learn from them.
In psychology, we know people don’t always think through their decision-making in a rational and linear way when placed under situations of stress.
Compulsive spending is on the rise, here’s what you need to know.
Top contributors
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Professor of Law (consumer protections and credit law), The University of Melbourne
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Director, Master of Business Administration Program (MBA); Co-Director, Better Consumption Lab, Deakin University
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Researcher in Virtual Reality, Auckland University of Technology
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Senior Academic in the Department of Service Sector Management, Sheffield Hallam University
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Professor, Computer Networking and Telecommunications, University of Salford
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Reader in Fashion Marketing, Manchester Metropolitan University
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PhD Candidate, Australian National University
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Visiting Research Associate, Deakin University
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Robert Gray Dodge Professor of Network Science, Northeastern University
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Professor of Law, University of Richmond
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Professor of Marketing, University of California, Davis
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Professor in Organisational Psychology, Dublin City University
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Associate Professor of Marketing, University of Technology Sydney
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Senior Lecturer in Marketing; Associate Head (Global), University of Portsmouth
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Associate Professor of Business, Boston University